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Technical and Claims Specialist

2 months ago


Sydney, New South Wales, Australia Aon Full time
About the Role

We are seeking a highly skilled Technical and Claims Specialist to join our team at Aon. As a key member of our Financial Services Group, you will play a critical role in supporting the provision of specialty insurance products across multiple industries.

Key Responsibilities
  • Manage a portfolio of client and insurance claims, ensuring timely resolution and adherence to agreed-upon KPIs.
  • Provide advocacy on complex Financial Lines and Transaction Liability Insurance matters, including strategy and front-end advice on coverage and liability issues.
  • Monitor and review regulatory and case law developments, producing client advisory white papers to inform business decisions.
  • Offer policy advice and drafting services, including policy comparisons and manuscript policy endorsements to address key client exposures.
  • Review and advise on insurer claims behavior, delivering insights to benefit Aon clients.
  • Participate in business development opportunities, including policy wording health-checks and technical commentary in tenders.
Requirements
  • Strong customer service focus and commercial claims experience with a working knowledge of Financial Lines.
  • Ability to take on additional role responsibilities and senior tasks, with a proven track record of delivering results.
  • Excellent verbal and written communication skills to drive positive outcomes with key stakeholders.
  • Outcome-focused with a high level of accuracy and attention to detail.
About Aon

Aon is a global professional services firm that helps organizations shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.