Claims Technical Advisor

4 weeks ago


Sydney, New South Wales, Australia Gallagher Full time

About the Role

Gallagher Bassett is seeking a skilled Claims Technical Advisor to support our Claims teams with technical advice on initial and full liability determinations. As an Eligibility Specialist, you will ensure quality and ethical liability decisions are made within prescribed timeframes under the relevant NSW legislation.

Key Responsibilities

  • Advise and provide technical support in the initial and full liability
  • Support in the procurement of medical and factual investigations to determine liability
  • Review and analyse case documentation, including medical and factual reports
  • Coach and mentor case management personnel, and collaborate with our additional Mental Health, Complex Care and Rehabilitation support hubs
  • Participate in key business projects and initiatives, such as learning and development

About You

To be successful in this role, you will have significant experience in technical or case management roles within a workers compensation setting, with demonstrated experience in the determination of liability. You will also possess exceptional time management and organisational skills, excellent attention to detail, highly developed communication skills, a strategic mindset and approach to work, and a strong sense of team and collaboration.

What We Offer

In addition to a competitive salary, you will receive a wide range of benefits, including flexible and hybrid work arrangements, mental health and wellbeing support, employee recognition awards and service milestone recognitions, peer support program, annual flu vaccinations, and access to Reward Gateway – discount offers at over 350 retailers.



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