Customer Service Representative

4 weeks ago


Kings Meadows, Tasmania, Australia Westpac Group Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Consumer Connect Banker. This role is ideal for those looking to start their career in banking and grow with us.

About the Role

In this role, you will be responsible for servicing and fulfilling banking needs of customers quickly, accurately, and efficiently on a range of general banking enquiries. You will respond to inbound calls and provide outstanding service to our banking customers on each and every call.

  • You will be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits.
  • You will work across our operating hours Monday to Friday 8:00 AM to 8:00 PM.
About Us

The Westpac Group is one of Australia's leading financial services institutions, providing a wide range of financial services to individuals, businesses and governments. Our purpose is to create better futures together, and we're committed to making a positive impact in the communities we serve.

What We Offer

We offer a competitive remuneration package, including a base salary of $**65,000** per annum, plus superannuation. You'll also have access to a wide range of employee benefits, including flexible working arrangements, training and development opportunities, and a generous parental leave program.

As an equal opportunity employer, we value diversity and inclusion in the workplace. We welcome applications from candidates of all ages, genders, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians.



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