Senior Retail Operations Manager
1 week ago
About Coles
We're one of Australia's largest and most beloved retailers, operating over 800 stores across the country.
Our vision is to be the best retailer in the country, known for our friendly service, delicious food, and great value prices. We're committed to creating a workplace that's safe, respectful, and inclusive for all our team members.
We're proud to be an equal opportunity employer, celebrating diversity and welcoming applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.
About the Role
This is a senior leadership position responsible for driving commercial growth and delivering exceptional customer experiences within a large retail store.
You'll lead a team of over 100 colleagues, coaching, developing, and inspiring them to achieve their full potential. You'll work closely with regional managers to develop and execute business plans that meet key commercial targets.
Your focus will be on achieving operational excellence, ensuring high standards of visual merchandising, safety, compliance, and auditing are met. You'll also drive a customer-centric culture that puts the needs of our customers first.
About You
We're looking for a highly experienced retail professional with a proven track record of success in fast-paced environments. You'll have excellent leadership skills, with the ability to coach, motivate, and develop a large team.
You'll be passionate about delivering exceptional customer experiences and have a strong understanding of what drives sales growth. Your expertise in visual merchandising, safety, and compliance will ensure our stores remain safe and attractive environments for our customers.
The Ideal Candidate
This role requires a skilled leader who can inspire and motivate a team to deliver outstanding results. You'll be able to look ahead, anticipate challenges, and adapt quickly to changing circumstances.
Key Responsibilities
- Drive commercial growth and deliver exceptional customer experiences
- Lead a team of over 100 colleagues, providing coaching, development, and inspiration
- Work closely with regional managers to develop and execute business plans
- Maintain high standards of visual merchandising, safety, compliance, and auditing
- Foster a customer-centric culture that puts the needs of our customers first
Compensation Package
This role offers a competitive salary package, including a base salary of $120,000 per annum, plus performance-related bonuses.
Benefits
We offer a range of benefits, including flexible work arrangements, additional leave entitlements, and parental leave support. Our commitment to employee wellbeing means you'll have access to health and wellness programs, as well as opportunities for professional development and career progression.
What We Offer
Coles is a place where you can grow your career, make a difference, and enjoy a great work-life balance. We're committed to creating a workplace that's safe, respectful, and inclusive for all our team members.
Join our team today and become part of an iconic Australian company that's shaping the future of retail
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