
Consumer Advocate
1 week ago
We are seeking an experienced Consumer Advisor to join our team and contribute to the transformation of our mental health services. The successful candidate will work closely with our mental health teams to improve the experience of consumers interacting with our services.
- This is a new role created to support the growth in demand for mental health services, requiring a strong understanding of consumer needs and expectations.
- The ideal candidate will have direct experience of being a user of mental health services, allowing them to bring a unique perspective to the role.
As a Consumer Advisor, you will be responsible for working collaboratively with our mental health teams to:
- Improve the overall quality of care delivered to consumers.
- Develop and implement strategies to enhance the consumer experience.
- Provide feedback and insights to inform service development and improvement initiatives.
To be successful in this role, you will need:
- Direct experience of using mental health services.
- A strong understanding of consumer needs and expectations.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively as part of a team.
We offer a range of benefits to support your career and wellbeing, including:
- Flexible working arrangements.
- Salary packaging.
- Financial relocation support for eligible applicants.
- Reimbursement for required pre-employment checks.
Bendigo Health is committed to providing a supportive and inclusive work environment that promotes diversity and social inclusion. We encourage applications from people from diverse cultural backgrounds, people with disabilities, and Aboriginal or Torres Strait Islander people.
If you are passionate about improving the lives of others and have a strong desire to make a difference, we would love to hear from you. Please submit your application today.
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