High-Risk Merchant Account Manager

2 weeks ago

Sydney, New South Wales, Australia beBeePayment Full time $120,000 - $140,000
Payment Processing Specialist

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

Meet the Canadian fintech company accelerating the business of clients around the world. Our modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services.

Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, we provide the technology and insights for customers and partners to succeed locally and globally with one integration.

We thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us.

Responsibilities

  • Ensure Know Your Customer (KYC) and related regulatory requirements are adhered to during the underwriting process so the company is compliant with its Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF) policies & Scheme Regulations.
  • Correctly interprets and applies card brand network rules so that only eligible merchant businesses are provided with a processing account.
  • Communicate decisions and data needs with sales teams and business partners. Communication should be professional and effective to ensure partners understand the rationale for decisions made or data requested.
  • Participate in the process for ongoing periodic review of larger exposure merchant accounts to ensure the risk to Till payments from these accounts is properly mitigated.
  • Monitor fraud alerts and investigate high-risk transactions to determine fraud.
  • Implement and adjust fraud detection rules, processes and systems to improve detection.
  • Maintain an understanding of relevant rules and regulations affecting the payments industry, including VISA, Mastercard, Auspaynet, AUSTRAC etc.
  • Continually review and improve workflows and processes to find efficiencies.
  • Work with other teams in the business to help mitigate fraud in their areas of responsibility.
  • Communicate and involve stakeholders regarding fraud-related incidents and solutions.

Qualifications

  • Tertiary qualification in Business or Finance.
  • 1-2 years' experience in a Commercial Credit Analyst role or similar in the Financial Services Industry.
  • Having merchant acquiring experience and Scheme experience would be highly beneficial.

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