Technical IT Consultant with Infrastructure Expertise

1 week ago

Melbourne, Victoria, Australia beBeeInfrastructure Full time $150,000 - $200,000
Job Description:
We are seeking a skilled Technical IT Consultant to join our expert team. As a key member, you will configure applications, workflows, and UI while working in culturally diverse, matrixed project teams.

About the Role:
This is a key role for an experienced Technical IT Consultant with ServiceNow based in Melbourne, AU. You will play a crucial part in helping our customers achieve their business outcomes by providing prescriptive guidance and accelerating their success.

Required Skills and Qualifications:
We are looking for someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting. You will have Experience and Certification in at least 3 of the following Product areas: ServiceNow Administration, IT Service Management, Hardware Asset Management, Software Asset Management, Discovery, Service Mapping, Event Management, and Cloud Management.

Benefits:
You will have the opportunity to lead all technical aspects of project delivery, present technical and business concepts to various stakeholders, mentor colleagues and customers, and guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites. This role involves flexible work arrangements and remote work opportunities.

Other Information:
The ideal candidate will have expertise in ITIL / CMDB implementations, ITSM Processes including Incident, Problem, Change and Request, Software Asset Management processes, Strong Infrastructure knowledge of current Compute, Network and Storage platforms, Advanced and current understanding (and practice) in Windows Domain and Unix System Administration, IT Operations experience in Enterprise Environments, Current Knowledge of common IP Protocols, experience at troubleshooting Network connectivity and firewall issues, Integration expertise with standard methodologies, Automation experience, Knowledge of typical tiered application Architectures, Cloud Management Platforms, Scripting knowledge, Prior and current technical expertise in web technology and the ability to learn new technologies, and Degree or equivalent in Information Technology and proven experience in technical consulting roles.

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