Support Specialist for Community Services

2 days ago

Katherine, Northern Territory, Australia beBeeCommunity Full time $84,766

Job Title: Community Care Support Officer - South

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This is an exciting opportunity to join our team as a Community Care Support Officer – South. In this role, you will provide administrative and data support across all community services programs within the South Zone. Your work will be focused on providing vital support to staff working across various community care initiatives.

Key Responsibilities:

  • Administrative Support: You will provide comprehensive office support to staff working across NATSIFAC, Home Care Program, Commonwealth Home Support Program, and the National Disability Insurance Scheme.
  • Tasks Management: Ensure efficient, professional, and timely completion of tasks across all Southern zone community care sites.
  • Document Preparation: Prepare a range of documents including letters, memos, case notes, training materials, and reports; manage photocopying, collation, and binding as needed.
  • Register Maintenance: Maintain essential registers such as Chemical, PPE, Visitor Sign-in/out, and manage supplier lists for ordering client consumables and equipment.
  • Communication: Record and distribute Community Service Staff Meeting minutes; provide weekly updates to the Community Care Zone Manager – South.
  • Coordination: Coordinate weekly Microsoft Teams meetings with community services team leaders to address vehicle, asset, IT, and service delivery needs.
  • Travel: Travel regularly to remote communities to provide on-site support, ensuring staff are equipped to work in challenging conditions.
  • Data Management: Maintain accurate client profiles in Etools, ensuring data, files, reports, and pricing are consistently reviewed and updated.
  • Compliance: Assist Team Leaders in completing compliant Shift Reports for the Finance & Compliance Coordinator – South Zone.

Requirements:

  • Experience: Extensive experience in administrative support, coordination, and facilitation.
  • Communication Skills: Strong communication and negotiation skills, with a respectful and culturally sensitive approach.
  • Cultural Awareness: Ability to work effectively in remote, culturally diverse environments, respecting the values and beliefs of participants and their families.
  • Flexibility: Flexibility and enthusiasm for undertaking varied tasks that support the wellbeing of participants and consumers.
  • Confidentiality: Commitment to maintaining privacy and confidentiality at all times.
  • Interpersonal Skills: Strong interpersonal skills and professionalism in managing conflict and problem-solving.
  • Travel: Willingness and ability to travel extensively to remote communities.
  • Workload Management: Proven ability to plan, prioritise, and manage competing workloads.
  • Health and Safety: Sound understanding of Work Health and Safety principles.

Benefits:

  • Remote Area Allowance: Remote area allowance of $1,235.56 per annum.
  • Salary Sacrifice Options: Salary sacrifice options available - increase your take-home pay.
  • Leave Arrangements: 6 weeks of Annual Leave + 17.5% Leave Loading.
  • Personal Leave: 10 days of Personal Leave.
  • Travel Allowances: Travel allowances.
  • Flexible Working Arrangements: Flexible working arrangements.
  • Paid Training and Study Leave: Paid training and study leave.
  • Ongoing Professional Development Opportunities: Ongoing professional development opportunities.

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