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Community Services Coordinator

3 weeks ago

Katherine, Northern Territory, Australia beBeeAdministrative Full time $74,250 - $92,400
Job Description

We are seeking a dedicated and skilled Community Care Support Officer to provide administrative and data support across our community services programs.

  • Provide comprehensive office support to staff working across NATSIFAC, Home Care Program, Commonwealth Home Support Program, and the National Disability Insurance Scheme.
  • Ensure efficient, professional, and timely completion of tasks across all community care sites.
  • Prepare a range of documents including letters, memos, case notes, training materials, and reports; manage photocopying, collation, and binding as needed.
  • Maintain essential registers such as Chemical, PPE, Visitor Sign-in/out, and manage supplier lists for ordering client consumables and equipment.
  • Record and distribute Community Service Staff Meeting minutes; provide weekly updates to the Community Care Zone Manager – South.
  • Coordinate weekly Microsoft Teams meetings with community services team leaders to address vehicle, asset, IT, and service delivery needs.
  • Travel regularly to remote communities to provide on-site support, ensuring staff are equipped to work in challenging conditions.
  • Maintain accurate client profiles in Etools, ensuring data, files, reports, and pricing are consistently reviewed and updated.
  • Assist Team Leaders in completing compliant Shift Reports for the Finance & Compliance Coordinator – South Zone.

The ideal candidate will possess:

  • Extensive experience in administrative support, coordination, and facilitation.
  • Strong communication and negotiation skills, with a respectful and culturally sensitive approach.
  • Ability to work effectively in remote, culturally diverse environments, respecting the values and beliefs of participants and their families.
  • Flexibility and enthusiasm for undertaking varied tasks that support the wellbeing of participants and consumers.
  • Commitment to maintaining privacy and confidentiality at all times.
  • Strong interpersonal skills and professionalism in managing conflict and problem-solving.
  • Willingness and ability to travel extensively to remote communities.
  • Proven ability to plan, prioritise, and manage competing workloads.
  • Sound understanding of Work Health and Safety principles.