Casino Service Professional

4 days ago


Penrith Municipality, Australia Panthers Penrith Full time
About the Role

This part-time opportunity is available at Panthers Penrith, a leading gaming venue seeking enthusiastic customer service professionals to join our team.

Key Responsibilities
  • Provide exceptional customer service to members and guests;
  • Maintain a clean and organized environment as required;
  • Deliver bar service to the gaming team;
  • Assist with poker machine maintenance and drink service;
  • Operate as a Keno Operator and Cashier;
  • Manage cash handling duties accurately;
  • Resolve gaming floor enquiries promptly.
Requirements
  • Demonstrate a proven track record of delivering excellent customer service;
  • Hold RSA and RCG qualifications;
  • Be available to work late shifts finishing at 6am;
  • Possess excellent written and verbal communication skills;
  • Maintain a high standard of personal grooming;
  • Show a history of accurate cash handling;
  • Exhibit strong attention to detail and problem-solving abilities;
  • Speak Mandarin and/or Cantonese if possible;
  • Previous gaming experience is highly regarded.
Benefits
  • Work in a supportive team environment that values employee well-being;
  • Enjoy a 40% discount on food purchases from Panthers owned outlets;
  • Receive a 20% discount on Panthers merchandise;
  • Participate in reward and recognition programs;
  • Access learning, development, and career growth opportunities;
  • Take advantage of staff get-togethers and other benefits.
Working Conditions

The ideal candidate will be punctual, have a strong work ethic, and a positive attitude towards work. Flexibility and reliability are essential, as the role requires availability 24/7, including late nights, weekends, and public holidays.



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