Assistant Store Manager, Macpac Melbourne CBD

4 days ago


Melbourne, Victoria, Australia Super Retail Group Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Macpac Melbourne CBD. As a key member of our store operations team, you will be responsible for leading and managing a team of sales associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Team Leadership: Lead and manage a team of sales associates to achieve sales targets and deliver excellent customer service.
  • Store Operations: Oversee store operations, including visual merchandising, stock control, health and safety, and store security.
  • Financial Management: Manage store finances, including budgeting, forecasting, and reporting.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking.
  • Visual Merchandising: Develop and implement visual merchandising plans to drive sales and enhance customer experience.
Requirements
  • Experience: 2+ years of retail management experience, preferably in a similar industry.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and develop a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze and resolve complex issues.
  • Adaptability: Ability to adapt to changing priorities and deadlines.
About Us

Macpac is a leading retailer of outdoor clothing and equipment, with a strong commitment to customer service and employee development. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.



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