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2 months ago
About Us
Macpac is a leading outdoor retailer with a strong commitment to sustainability and customer service. We're a dynamic and fast-paced company that values innovation, teamwork, and personal growth.
Job Summary
We're seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of our store operations team, you'll be responsible for supporting store operations, leading our teams, and delivering exceptional customer service.
Key Responsibilities
- Customer Service
- Build a customer-centric culture to deliver exceptional customer service experiences
- Share product knowledge and expertise with customers
- Team Leadership
- Lead, develop, and motivate a team to meet their full potential
- Provide guidance and support to team members to ensure excellent customer service and store operations
- Store Operations
- Support store operations, including visual merchandising, stock control, health and safety, and store security
- Assist with basic financial reporting and analysis
Requirements
- Experience
- Proven experience in retail operations, team leadership, and customer service
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and analytical skills
- Personal Qualities
- Passion for the outdoors and retail
- Adventurous spirit and willingness to learn and grow
What We Offer
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- Collaborative and Dynamic Work Environment
- Recognition and Rewards for Excellence
