Compensation Specialist

3 weeks ago


Newcastle, New South Wales, Australia Employers Mutual Full time

EML is a leading workers compensation and personal injury claims management business. Our goal is to provide ongoing support to individuals during their return-to-work journey. We foster a learning culture that allows us to continually invest in our employees, ensuring a long-term career at EML.

THE OPPORTUNITY

This role is part of our diverse team based in Australia, where you will make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work have a purpose.

The purpose of this role is to support case management teams by providing technical guidance on compensation payment schemes and assisting in their administration. This position operates in a customer-centric environment that focuses on proactive management of claims.

This is a full-time, permanent position based in the Tweed Heads office, with flexibility to work from home. Relocation allowance for eligible candidates.

YOUR RESPONSIBILITIES

  • Identify continuous improvement opportunities and work with the team on solutions to maximize the effectiveness of case management.
  • Ensure claims teams achieve performance and KPA targets as set out in the BU performance framework.
  • In conjunction with the Team Leader, identify, develop, and implement effective strategies to support the achievement of key performance and remuneration measures.

ABOUT YOU

  • Strong technical experience in workers' compensation claims.
  • Proven experience coaching & mentoring case managers in the workers compensation industry.
  • Demonstrated understanding and application of relevant NSW workers compensation laws and associated regulations.
  • You have previous experience working as a case manager or a technical specialist background.
  • Tertiary studies in Allied Health or Legislation are desirable.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer, and by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and respected.

EML provides career opportunities and great employee benefits:

  • A vibrant, collaborative, innovative team culture.
  • Flexibility with opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.


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