
Market Research Team Leader
2 weeks ago
This role is ideal for experienced professionals seeking a new challenge in operations management or those with leadership experience looking to transfer their exceptional organisational skills.
The ideal candidate will be:
- Client-focused, striving to meet the needs of research objectives
- Able to provide high-quality work and inspire teamwork
- Flexible and able to work under pressure
- Detail-oriented with a strong problem-solving attitude
- Open to learning new skills to enhance efficiency and effectiveness
Responsibilities include:
Supporting OperationsBy promoting excellence, quality, and efficiency in data collection while meeting project deadlines
Being flexible with working hours to ensure smooth department operation
Managing performance and ensuring adherence to policies and procedures
Key Selection CriteriaUnderstanding of managing casual field teams across CATI and F2F research
Strong computer skills, especially Excel, with willingness to improve
Demonstrated experience in F2F market research interviewing or transferable relevant skills
Willingness to take on additional responsibilities as needed
Desirable AttributesTechnical knowledge and ability to learn software quickly
Ability to delegate tasks and deliver on KPIs
Focus on client satisfaction and quality research
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