Voyage Experience Coordinator

2 days ago

Sydney, New South Wales, Australia beBeeTeam Full time $90,000 - $120,000
Expedition Team Coordinator Job Description

As a key member of our team, you will play a pivotal role in shaping the teams that deliver unforgettable voyages to our passengers. Working closely with the Expedition Team Manager, you will assist with recruitment, retention, and engagement efforts to ensure our teams embody Aurora's cultural values and commitment to sustainability.

Key Responsibilities:
  • Assist with recruitment and retention of skilled team members
  • Coordinate seamless onboarding processes for new team members
  • Support team members throughout their journey with us

Administrative responsibilities include coordinating contracts, facilitating feedback reporting processes, and overseeing resource development. Your attention to detail and commitment to excellence will be instrumental in maintaining efficient communication channels, disseminating information promptly, and addressing inquiries effectively.

You will collaborate closely with cross-functional teams and key stakeholders to ensure the smooth operation of our expeditions. Your dedication to stakeholder management and collaboration will be essential in ensuring each voyage meets regulatory requirements, fulfills passenger expectations, and upholds Aurora's reputation for quality expeditions and sustainability.

Requirements:
  • 3+ years of experience in the travel industry, particularly in recruitment or scheduling
  • Strong preference for cruise or adventure travel experience
  • Proficiency in MS Office, especially Excel
  • Experience using CRM systems (Salesforce preferred)

A proactive attitude, passion for sustainability, and respect for natural and cultural environments are key. Ideally, candidates will have tertiary education in business administration or a related field, and previous experience or knowledge of adventure/expedition travel to Polar destinations is highly regarded.

What's On Offer:
  • Work for a purpose-driven, B Corp Certified business
  • Collaborative and dynamic globalised team
  • Fitness benefits and volunteering policy

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