Customer Experience Professional

3 days ago


Kwinana Town Centre, Australia Dan Murphy's Full time

Job Description

As a Customer Experience Manager at Dan Murphy's, you will be responsible for creating tailored in-store customer experiences and inspiring merchandising that keeps our community returning.

The Role:

  • Motivate and lead your team to deliver a world-class customer experience that promotes customer loyalty and contributes to revenue growth.
  • Lead the way with in-store tasks, delivering regular coaching and mentoring to store teams to inspire them to continuously improve.
  • Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision-making.

The YOU:

  • You use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers.
  • You are passionate about people development and motivate others to dream big and reach their potential.

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy's, BWS, and other Endeavour Group brands. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition, and lifestyle support.



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