Customer Experience Manager

3 weeks ago


Kwinana Town Centre, Australia Dan Murphy's Full time

Job Description

At Dan Murphy's, we're on the hunt for a talented Customer Experience Manager to join our team

As a Customer Experience Manager, you'll be the driving force behind creating unforgettable in-store experiences for our customers. You'll work closely with your team to develop and implement strategies that exceed customer expectations and drive business growth.

The Role:

  • Lead your team to deliver exceptional customer experiences that foster loyalty and drive revenue growth
  • Develop and implement in-store initiatives that promote customer engagement and satisfaction
  • Collaborate with cross-functional teams to drive business results and improve customer experiences
  • Identify opportunities to improve customer satisfaction and implement solutions to address these gaps
  • Stay up-to-date with industry trends and best practices to ensure our customer experiences remain innovative and competitive

The You:

  • You're a natural people person with a passion for delivering exceptional customer experiences
  • You're a strategic thinker with a talent for developing and implementing effective plans
  • You're a collaborative leader who thrives in fast-paced environments
  • You're a customer-centric individual who is driven by a desire to exceed customer expectations
  • You're a lifelong learner who stays up-to-date with industry trends and best practices

How We Take Care of Our People:

We offer a range of benefits to support your physical and mental well-being, including access to our Employee Assistance Program and exclusive discounts on Dan Murphy's products and services.

At Dan Murphy's, we're committed to creating a workplace that's inclusive, diverse, and fun. If you're passionate about delivering exceptional customer experiences and are looking for a new challenge, we'd love to hear from you



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