Store Operations Coordinator

2 weeks ago

Wollongong, New South Wales, Australia beBeeCustomeroriented Full time $42,000 - $42,175
Store Administrator Role

As a Store Administrator, you will be responsible for providing exceptional customer service to expectant and new parents. Your role will involve managing stock levels, ensuring recall products are properly quarantined, and meeting sales targets.

Key responsibilities include:

  • Providing customer service that goes above and beyond, understanding the unique demands of expectant and new parents
  • Ensuring recall stock has been quarantined and communicated to team members
  • Meeting and beating store targets
  • Managing customer laybys, including vendor and manual orders
  • Supporting store stocktake and championing core values on the shop floor
  • Committing to a safety-first culture by upholding OH&S standards

Requirements:

To be successful in this role, you will need:

  • Previous experience in a similar role (2-3 years)
  • Understanding of the needs of expectant and new parents on their path through parenthood
  • Natural communication skills and ability to manage people
  • Ability to guide customers through our range of brands and products
  • Strong track record of meeting and beating sales targets and KPIs
  • Intermediate computer literacy and forward planning skills

Benefits of Joining Our Team

We offer a range of benefits to support your personal and professional growth, including:

  • Training pathways designed to encourage personal development
  • Staff discounts
  • A healthy and safe working environment
  • Support from a management team that has your back

Our Culture

You will be joining a dynamic, friendly team where you will be challenged and supported to achieve personal and business goals. Expect a work environment that is highly collaborative, inclusive, and progressive.

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