Store Operations Leader

2 weeks ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $50,000 - $70,000
Job Description

As a Store Operations Leader, you will be responsible for supporting the leadership team in overseeing daily store operations and supervising sales teams. You will lead from the front, providing an exceptional customer experience through your outstanding product knowledge, service skills, and ability to offer solutions.

Your key responsibilities will include:
  1. Reinforcing our customer-centric culture by delivering a superior customer experience.
  2. Maintaining a well-organized store environment that is ready for customers.
  3. Managing stock movement to reduce losses and maximize sales opportunities.
  4. Filing and tidying the shop floor and preparing it for promotions and sales events.
  5. Collaborating with the leadership team to achieve performance objectives related to sales, people, audit and compliance, visual merchandising, and wages.
  6. Maintaining high standards of store presentation, including keeping the shop floor and stockroom clean and tidy.
  7. Demonstrating strong product knowledge and being able to research and describe product features and benefits.
  8. Providing effective leadership during shifts, ensuring all team members receive necessary feedback, support, and training.

Required Skills and Qualifications

To succeed in this role, you will need:
  • A minimum of 1 year experience in a customer-facing role.
  • Operational supervision experience in a retail setting is highly desirable.
  • A focus on delivering exceptional customer service.
  • The ability to work in a fast-paced environment and multitask to provide services to multiple customers.
  • An energetic and enthusiastic approach to store operations and a personable attitude towards customers.

Benefits

As a valued member of our team, you can expect:
  • A 40% discount on products and services for you and your friends and family.
  • Access to exclusive discounts on health and wellness services.
  • A free Employee Assistance Program.
  • Discounts on memberships and class passes.
  • Complimentary consultations with financial advisors.
  • Up to 15% off private health insurance.
  • Participation in beach parties and other fun events.

Others

At our company, we are committed to providing endless career opportunities and succession pathways to different roles within our stores, head office, or distribution center.

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