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Case Manager

2 months ago

Perth, Western Australia HOBAN Recruitment Full time
About the Role

HOBAN Recruitment is seeking a skilled Case Manager for an APS6 equivalent level position within a dynamic government agency. As an Australian Citizen, you will be responsible for leading and managing a team to deliver case management services.

Key Responsibilities:

  • Undertake complex case management activities guided by legislation and policy.
  • Resolve issues and risks while maintaining high standards of performance.
  • Provide technical and professional advice on complex problems.
  • Participate in strategic planning and policy development for our client.
  • Apply alternate dispute resolution methods in line with model litigant principles.
  • Attend Case Conferences, Conciliations, and Hearings with the AAT.
  • Maintain accurate electronic records to support decision-making processes.

About You

To be successful in this role, you will need:

  • Experience in case management, particularly with complex matters.
  • Strong decision-making skills, backed by evidence and a deep understanding of legislation.
  • Ability to engage with vulnerable participants and manage associated risks.
  • Proficiency in interpreting and applying policies and procedures.
  • Knowledge of the NDIS and supports for people with disability (highly desirable).
  • Strong interpersonal skills and the ability to work effectively in a team environment.
  • A commitment to achieving both individual and team goals.

Benefits

  • Competitive pay rate of $60.26 per hour, including casual loading.
  • 5% superannuation to secure your future.
  • ASAP start date, pending clearances.
  • An initial up to 6-month assignment with the possibility of an extension, based on business requirements.
  • Full-time position, offering 5 hours per week, Monday to Friday.

Please note that you must be an Australian Citizen for this Federal Government role.