Regional Director

3 weeks ago

Perth, Western Australia Invocare Full time

About InvoCare:

InvoCare is a leading service provider in the funeral industry, operating over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore.

We currently have an opening for a Regional Manager in Western Australia. This is a unique managerial opportunity where previous industry experience is not mandatory.

About the Role:

The Regional Manager will be responsible for leading a team of funeral professionals to deliver exceptional customer service to client families. Key responsibilities include:

  • Mentor, coach, and lead teams to achieve performance targets.
  • Deliver performance in line with budget requirements.
  • Ensure action plans are in place to continuously improve performance.
  • Establish an efficient organization structure that responds to business demand and need to deliver against objectives.
  • Recruit, develop, and maintain a high-performing team in the region.
  • Ensure services are delivered in line with operational and brand standards.
  • Identify and develop new opportunities to provide exceptional customer service to client families.
  • Ensure asset management, annual maintenance plans, and procurement strategies are implemented at all locations.

About You:

We are looking for a qualified candidate with:

  • Proven experience leading a geographically dispersed multi-site team.
  • Strong leadership and ability to articulate clear and positive direction.
  • Proven ability to move between strategy and operational execution.
  • Ability to develop key relationships and networks in the community groups we service.
  • Strong attention to detail and reporting abilities.
  • Proven success in delivering results that meet or exceed budgets.
  • Computer literacy/aptitude.
  • A proven ability to drive change, innovate, and implement initiatives.
  • Strong communication skills with the desire to build effective working relationships.
  • Current Unrestricted Drivers' License.

Benefits of Joining InvoCare:

We offer a range of benefits, including:

  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities.
  • Networking opportunities across the business and with peers.
  • Birthday and paid parental leave.
  • Free access to the Employee Assist Program.

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