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Travel Retail Training Specialist
2 weeks ago
This role involves delivering innovative sales and service training to Brand Ambassadors and staff across the region. You will also lead and manage events primarily in the Pacific region and elsewhere as needed.
Key Responsibilities:- Mentor Brand Ambassadors, setting a high standard for service excellence and sales expertise.
- Collaborate with Commercial and Education teams to drive sales goals.
- Coordinate and communicate training sessions with operators effectively.
- Manage logistics for training activities efficiently.
- Support customization of coaching and productivity trackers with Education.
- Onboard new Brand Ambassadors comprehensively.
- Lead seasonal training sessions for staff members.
- Participate in the Annual Brand Ambassadors Seminar regularly.
- Analyze performance results and provide actionable feedback to ensure goal alignment and productivity improvements.
This is an exciting opportunity for experienced professionals who can deliver high-quality training and drive sales growth.