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Debt Collector
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We are seeking a skilled professional to assume the role of Customer Credit Specialist. This position requires an individual who can provide exceptional customer service, develop strong relationships and effectively manage credit-related tasks.
About the Role:- This is a full-time opportunity that involves working with customers to resolve banking and receipting issues, processing journals to rectify discrepancies and maintaining accurate account records.
- The ideal candidate will have prior experience in a similar capacity, possess excellent communication skills and be proficient in Excel.
- Resolve customer complaints and queries in a timely and efficient manner.
- Negotiate payment plans with customers and take necessary actions to prevent delinquencies.
- Process transactions and reconcile accounts to ensure accuracy and completeness.
- Maintain up-to-date knowledge of company policies and procedures related to credit management.
- Prior experience in a customer-facing role with a focus on credit management.
- Excellent verbal and written communication skills.
- Intermediate mathematical and literacy skills.
- Proficiency in Microsoft Excel and other relevant software applications.
This is a fantastic opportunity for an ambitious professional to join our team and contribute to our continued success. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.
