Counter Manager

7 days ago

Adelaide, South Australia Aveda Full time
Aveda - Counter Manager - Job OpportunityJob Summary:

We are seeking a highly motivated and experienced Store/Retail Manager to lead and develop our team of Sales Associates to achieve sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for a Business Development Manager to be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

The successful candidate will have a flair for business planning, a passion for coaching others to reach their full potential, and a strong ability to provide inspirational, authentic, and personalized customer service.

Key Responsibilities:
  • Lead and develop a team of Sales Associates to achieve sales, customer service, and operational targets.
  • Develop and execute a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
  • Provide inspirational, authentic, and personalized customer service.
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficient in Microsoft Office.
Requirements:

Qualifications:
  • Proven retail management/assistant retail management experience preferably within cosmetics.
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficient in Microsoft Office.
Company Information:

Aveda is a leading company in the prestige beauty industry, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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