Service Representative
2 weeks ago
A Customer Service Specialist is required to deliver a positive experience for customers and communities.
As the first point of contact, you will support customers by identifying their needs and providing tailored solutions.
Responsibilities- Provide exceptional customer service, ensuring every interaction is seamless and consistent.
- Offer suitable products and services, such as account opening, lending, and banking transactions.
- Demonstrate digital banking options to make banking simple, easy, and secure.
- A passion for delivering quality experiences and meeting customer expectations.
- A team player with attention to detail, ensuring accurate and efficient transactions.
- Customer-centric thinking and an appreciation for diversity and inclusion.
- Full training provided for those without banking experience.
Monday – Friday, 30+ hours per week: 9:00am – 4:30pm on Monday, Tuesday, Wednesday, and Friday; 9:00am – 5:15pm on Thursday.
More for YouNew hires will benefit from career development programs, upskilling, and mobility opportunities to set them up for success. This includes:
- Access to banking and financial services discounts, including competitive rates and reduced fees.
- Extensive benefits and discounted offers on travel, fitness, events, and technology.
- Leave benefits, including parental leave, religious leave, special leave, and volunteer leave.
We value diversity and inclusion, providing an environment where everyone feels respected and valued.
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