
Warranty Claims Specialist
2 weeks ago
Reputation Enhancement Expert
We are seeking a skilled Reputation Enhancement Expert to join our team.
Job Overview:The successful candidate will be responsible for managing the end-to-end warranty claims process, conducting thorough investigations into claims, and serving as the primary point of contact for customers.
Key Responsibilities:- End-to-end warranty claims management from initial submission to resolution.
- Conduct in-depth investigations into claims to determine root causes and validity.
- Serve as the main liaison between customers and internal stakeholders.
- Collaborate with cross-functional teams to gather relevant information and ensure timely resolution of claims.
- Ensure policy compliance and maintain accurate record keeping at all times.
To succeed in this role, you will need:
- Proven experience in a similar role within the industry or strong customer service background.
- Intermediate computer skills, particularly in Microsoft Office.
- Exceptional customer service skills.
- Ability to work independently and demonstrate initiative, resilience, and results-driven attitude.
- Flexibility and adaptability in a dynamic environment.
What We Offer:
- Competitive salary.
- Flexible work arrangements in a central Brisbane location.
- Positive and collaborative team environment.
- Opportunities for professional growth and development.
We value diversity and inclusion in our workplace.
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