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Sales Support Specialist

2 months ago

Somerton, New South Wales, Australia AMA GROUP AUSTRALIA Full time

About the Role

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at AMA Group Australia. As a Sales Support Specialist, you will play a critical role in supporting our sales team by handling administrative and operational processes.

Key Responsibilities

  • Engage with the internal sales team to support and build the customer base by processing orders, RMA's, and responding to customer inquiries in a timely manner.
  • Build and foster positive relationships with customers as their primary point of contact, providing exceptional customer service and support.
  • Facilitate face-to-face and phone meetings with key customers to understand their needs and business requirements.
  • Support the sales team in building and maintaining customer relationships, ensuring high levels of customer satisfaction.
  • Participate in administrative tasks, including data entry, record-keeping, and reporting.

Requirements

  • Previous experience in office processes or data entry.
  • Excellent written and verbal communication skills.
  • High computer proficiency.
  • Personable and patient.
  • High attention to detail.

What We Offer

  • Reward and recognition for outstanding performance.
  • Career development and training opportunities.
  • Referral bonus for recommending a friend to work with us.
  • Discounts on parts and tools.
  • Uniforms.
  • 24/7 professional counseling for team members and their immediate families.

We value diversity and inclusion in the workplace and are committed to creating a work environment that is free from discrimination and harassment. We are an equal opportunity employer and welcome applications from all qualified candidates.