Avionics Systems Specialist

1 month ago

Sydney, New South Wales, Australia Raytheon Australia Full time

We are seeking an experienced Field Service Engineer to join our team at Raytheon Australia in Lane Cove West, NSW. As a key member of our technical support team, you will provide on-site technical assistance and troubleshooting for our government contracts division.

This is a critical role that requires a comprehensive background in avionics systems, radio communications, and technical support, particularly within the defence sector. You will work collaboratively with our Technical and System Engineering Teams to establish testing priorities and ensure a joined-up approach for the System Integrator.

Key responsibilities of your role will include:

  • Providing on-site technical support and troubleshooting for various government contracts related to avionics systems, radio communications, and other defense-related equipment.
  • Support testing activities within the program as required and liaise with key stakeholders to ensure that planned testing meet their requirements.
  • Work collaboratively with the Technical and System Engineering Teams to establish testing/V&V priorities and ensure a joined-up approach for the System Integrator.
  • Serve as the primary point of contact for clients, addressing their inquiries, providing solutions, and ensuring customer satisfaction.
  • Manage and coordinate project activities, including equipment installation, configuration, testing, and maintenance, adhering to project timelines and requirements.
  • Conduct training sessions for end-users and customer personnel, ensuring their proficiency in operating and maintaining equipment according to specified standards.
  • Maintain accurate records of project activities, including technical documentation, service reports, and project updates. Provide regular progress reports to project stakeholders.
  • Work closely with internal teams, including engineers, project managers, and logistics personnel, to achieve project objectives and deliver exceptional service to our clients.

Successful candidates must be eligible to hold and maintain an Australian Defence Security Clearance at minimum NV1 and have relevant experience in field service engineering, preferably in the defence industry. We offer a competitive salary package, including a base salary of AU$120,000 per annum, plus superannuation and other benefits.

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