Customer Experience Specialist

2 days ago


Bundaberg city centre, Queensland, Australia AUTOrecruit Full time

Based in the stunning coastal town of Hervey Bay, this Service Advisor role offers a unique opportunity for career growth and development.

The successful candidate will be responsible for managing and exceeding customer expectations, working closely with the Service Manager to achieve outstanding results.

A key focus area will be ensuring satisfactory resolution of customer complaints, providing exceptional customer experiences, and promoting customer loyalty and referrals. Additionally, the individual will be responsible for achieving retail gross $'s as per daily target, completing paperwork to the highest standard, and ensuring the workshop is booked to 100% daily.

To excel in this role, the ideal candidate will possess:

  • Full Australian working rights
  • Experience as a Service Advisor
  • Professionalism and excellent presentation skills
  • Good PC skills and ability to work effectively within a positive team environment
  • A valid manual license

In return for their expertise and dedication, the successful applicant can expect a competitive remuneration package, including strong incentives. Top performers may earn around $95,000. The company also offers ongoing training and great career progression opportunities.



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