Cargo System Operations Specialist

2 weeks ago


Perth Airport, Australia dnata Full time
About the Role

We are seeking a highly skilled Cargo System Operations Specialist to join our dynamic team at dnata Airport Services Australia. This is an exciting opportunity for a motivated and experienced professional to take on a key role in ensuring the effective operation and usage of our cargo system.

Job Description
  • This is a hybrid role, requiring 2-3 days in the office and the remaining time working from home.
  • The successful candidate will report directly to the Performance & Programs Manager and be responsible for providing internal IT support within the Hermes Technology environment.
  • Key responsibilities include reviewing and developing IT systems and programs to develop solutions to business and related technology problems.

Key Accountabilities:

  1. Works closely with internal and external customers to identify and understand business problems/needs and the impact of proposed solutions on dnata's operations.
  2. Analyses and documents business and technical requirements, including objectives, added value, and benefit expectations.
  3. Evaluates potential solutions, including the impact on all project stakeholders.
  4. Reviews impacted business processes and works with key stakeholders to identify and implement business process improvements resulting in cost savings, higher quality, increased efficiencies, lower risk, and shorter cycle times.
  5. Coordinates participation of all key stakeholders in solution definition.
  6. Develops clear project requirements and project milestones that are completed and understood by development resources and business stakeholders.
  7. Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.


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