Cargo Operations Manager

2 weeks ago

Perth Airport, Australia dnata Full time
Job Description

Based at Perth Airport, this role will be responsible for overseeing the development and delivery of a customer-centric commercially focused cargo operation.

  • This includes supervising, organizing, and coordinating all work areas during day-to-day Cargo operations to achieve high levels of performance and service excellence.

Key Responsibilities:

Team Management
  • Manage and develop team members by providing coaching, mentoring, and performance feedback to drive high performance and service excellence.
  • Liaise with the Training Team to ensure that all employees are up-to-date with mandatory and regulatory training.
Cargo Operations
  • Lead and manage the team effectively to control and reduce labor costs.
  • Ensure reliable customer service delivery and on-time performance through leadership, operational direction, and resources required.
Communication and Liaison
  • Enhance professional relationships with internal and external customers to ensure effective cargo operations and continuous improvement.
  • Liaise effectively with Customs, AQIS, Agents, Airport authorities, and other clients.
Safety and Security
  • Ensure the appropriate standards of safety and security are achieved in line with dnata's requirements, government legislation, and international best practice.
  • Ensure all cargo employees adhere to company policies and procedures upholding safety and security.
Other Responsibilities
  • Contribute to developing effective rosters and leave planning.
  • Participate as a collaborative member of the State Leadership team.
Requirements

To be considered successful in this role, you will need:

  • Able to manage and discipline peers.
  • Experience in Air Cargo Operations/Ground Handling/Freight and Warehousing.
  • Expertise in IATA Cargo Handling Procedures and Regulations, airline quality management systems.
  • Leadership experience with a customer-centric orientation and ability to drive a service culture.
  • Highly developed communication skills (written and oral) and excellent presentation skills.
  • Effective people management and planning/organizing skills, customer-focused, with good judgment, able to work under pressure, and a team player.
  • Available for shift-work across a 24/7 roster, including mornings, evenings, and weekends.
  • A full Australian Driver's License (mandatory).
  • An Australian/New Zealand citizen or permanent resident.
  • Willingsness to complete a full pre-employment medical/drug and alcohol testing along with a satisfactory security clearance (ASIC).

Please note: Employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC), pre-employment medical/drug & alcohol test, and full vaccination.

Estimated Salary: AU$90,000 - AU$110,000 per annum, depending on experience and qualifications.

  • Cargo Operations Manager

    1 month ago

    Perth Airport, Australia dnata Full time

    We are seeking a dedicated and resilient leader to support and lead our Perth cargo operation as a Cargo Service Delivery Supervisor. This role will be a 24/7 rotation, between three supervisors that will oversee and support the Perth Cargo Operation (Office and Warehouse).As a key member of our team, the Cargo Supervisor will be responsible for the...

  • Cargo Operations Manager

    1 month ago

    Perth Airport, Australia dnata Full time

    Cargo Operations Management OpportunityWe are seeking a dedicated and experienced Cargo Operations Manager to lead our Perth operation.This is a challenging role that requires strong leadership and management skills, as well as excellent communication and negotiation abilities.The successful candidate will be responsible for the operational management of the...

  • Cargo Operations Manager

    2 weeks ago

    Perth Airport, Australia dnata Full time

    Job DescriptionAs a key member of the dnata team, you will be responsible for overseeing the development and delivery of a customer-centric cargo operation at Perth Airport. This role involves managing and developing a team to achieve high levels of performance and service excellence.Key Responsibilities:Team Management: Manage and develop team members...

  • Cargo Operations Manager

    2 weeks ago

    Perth Airport, Australia dnata Full time

    About this RoleWe are seeking a skilled Cargo Operations Manager to oversee the development and delivery of our customer-centric commercially focused cargo operation in Perth, WA.Key Responsibilities:Team Leadership: Manage and develop team members to achieve high levels of performance and service excellence.Stakeholder Engagement: Contribute to significant...

  • Cargo Operations Manager

    3 weeks ago

    Perth Airport, Australia dnata Full time

    We are seeking a seasoned Cargo Operations Manager to join our team at dnata Perth. The successful candidate will have proven leadership experience and a strong commitment to delivering exceptional customer service.About the RoleThis is a 24/7 rotation position, where you will oversee and support the Perth Cargo Operation (Office and Warehouse). Your key...

  • Cargo Operation Leader

    2 weeks ago

    Perth Airport, Australia dnata Full time

    We are looking for a dedicated and committed leader to support our Perth operation as Cargo Service Delivery Supervisor. This role will be a 24/7 rotation, between three supervisors that will oversee and support the Perth Cargo Operation (Office and Warehouse).Job DescriptionThe primary responsibilities of this role include delivering a customer-centric...

  • Perth Cargo Operations Manager

    1 month ago

    Perth Airport, Australia dnata Full time

    Cargo Services Team LeadWe are seeking a motivated and experienced Cargo Services Team Lead to join our team at Perth Airport.About the Role:Responsible for the operations of the cargo services for our clients.Ensures an efficient and effective service, delivering the company values and commitment which exceeds our clients' expectations.Manages the...

  • Cargo Supervisor

    3 months ago

    Perth Airport, Australia dnata Full time

    We are hiring! We are looking for dedicated, resliant and committed leaders to support and lead our Perth operation, as Cargo Service Delivery Supervisors. This role will be a 24/7 rotation, between three supervisors that will oversee and support the Perth Cargo Operation (Office and Warehouse). If this role sounds like, you keep reading! The Cargo...

  • Air Cargo Operations Specialist

    3 weeks ago

    Perth Airport, Australia dnata Full time

    Company Overviewdnata is one of the most recognised ground services companies in the world.Job DescriptionWe are currently recruiting Cargo Agents within the Perth dnata operation for Permanent Part time positions with a minimum of 20 hours a week. The successful candidate will have the opportunity to develop their aviation career and become a key member of...

  • Cargo Operations Manager

    2 weeks ago

    Perth Airport, Australia dnata Full time

    About UsDnata Airport Services Pty. Limited is a leading provider of airport services, and we are seeking an experienced Cargo Operations Manager to join our team in Perth.

  • Regional Cargo Operations Manager

    6 months ago

    Melbourne Airport, Australia dnata Full time

    dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. We are looking for someone to join our Cargo Operations division, as a Regional Cargo Operations Manager. **OVERALL PURPOSE OF THE POSITION** By providing strong regional direction, ensure that all stations...

  • Service Delivery Manager

    3 weeks ago

    Perth Airport, Australia dnata Full time

    Based at Perth Airport, you will be reporting directly to the Regional Manager. This role will be responsible for overseeing the development and delivery of a customer centric commercially focused cargo operation including the supervision, organisation and coordination of all work areas during day-to-day Cargo operations. **Key Activities**: - Manage and...

  • Service Delivery Manager

    3 weeks ago

    Perth Airport, Australia dnata Full time

    Based at Perth Airport, you will be reporting directly to the Regional Manager.This role will be responsible for overseeing the development and delivery of a customer centric commercially focused cargo operation including the supervision, organisation and coordination of all work areas during day-to-day Cargo operations. Key Activities:Manage and develop...

  • Service Delivery Manager

    2 weeks ago

    Perth Airport, Australia dnata Full time

    Perth Airport, WABased at Perth Airport, you will be reporting directly to the Regional Manager.This role will be responsible for overseeing the development and delivery of a customer centric commercially focused cargo operation including the supervision, organisation and coordination of all work areas during day-to-day Cargo operations.Key Activities:Manage...

  • Air Cargo Operations Manager

    2 weeks ago

    Perth Airport, Australia dnata Full time

    Job DescriptionWe are seeking an experienced Load Controller to join our team at dnata, a leading Ground Handler at Brisbane Airport. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our operations.The Load Controller will be responsible for ensuring the accuracy of passenger figures, baggage/cargo weight,...

  • Cargo System Operations Specialist

    2 weeks ago

    Perth Airport, Australia dnata Full time

    About the RoleWe are seeking a highly skilled Cargo System Operations Specialist to join our dynamic team at dnata Airport Services Australia. This is an exciting opportunity for a motivated and experienced professional to take on a key role in ensuring the effective operation and usage of our cargo system.Job DescriptionThis is a hybrid role, requiring 2-3...

  • Cargo Service Delivery Agents

    6 months ago

    Perth Airport, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so read on. We are currently recruiting Cargo Service Delivery Agents within the Perth dnata...

  • Cargo Service Delivery Agents

    6 months ago

    Perth Airport, Australia dnata Full time

    **One of the biggest ground handling companies invites you to join and start sharing your experience today!** dnata being recognised as one of the best ground services companies in the world, and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does...

  • Air Cargo Handler

    3 weeks ago

    Perth Airport, Australia dnata Full time

    Are you ready to develop your career in aviation and join the dnata team at Perth Airport? This is an exciting opportunity for motivated, passionate, and team-focused individuals who are eager to learn and grow.dnata is a leading ground services company that offers on-the-job training and upskilling opportunities, enabling employees to advance their careers...

  • Air Cargo Logistics Coordinator

    2 weeks ago

    Perth Airport, Australia dnata Full time

    About the RoleAs a Cargo Agent with dnata at Perth Airport, you will be responsible for ensuring the smooth and efficient handling of air cargo. This is an exciting opportunity to join a dynamic team and develop your career in aviation logistics.Key ResponsibilitiesForklift driving and loading/unloading of cargo in a safe and efficient mannerSafely operating...