Cargo Operation Leader

2 weeks ago


Perth Airport, Australia dnata Full time

We are looking for a dedicated and committed leader to support our Perth operation as Cargo Service Delivery Supervisor. This role will be a 24/7 rotation, between three supervisors that will oversee and support the Perth Cargo Operation (Office and Warehouse).

Job Description

The primary responsibilities of this role include delivering a customer-centric cargo operation, supervising and coordinating all work areas during an operational shift, and ensuring the efficient and effective allocation of resources to meet Service Level Agreements.

  • Develop and implement strategies to drive business improvement initiatives and improve overall performance.
  • Lead and manage teams to achieve high levels of performance and service excellence.
  • Ensure compliance with industry standards, legislation, and company policies and procedures.

In addition, the successful candidate will have strong leadership experience, good communication skills, and the ability to lead, translate, implement, and manage ongoing compliance, industry standards, and legislative requirements into standard operations.

Required Skills and Qualifications
  • Demonstrated leadership experience and commitment to driving a customer-centric service culture.
  • Good communication skills and negotiation skills.
  • High level of computer literacy and knowledge of financial and budget processes.
  • Previous experience in a highly controlled and regulated industry.
  • Understanding of Hermes Cargo Operations System.

The estimated annual salary for this position is around $120,000-$150,000 depending on experience and qualifications.



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