Student Residential Wellbeing Officer

4 weeks ago


Sydney, New South Wales, Australia University of New South Wales Full time
About the Role

The University of New South Wales is seeking a highly skilled and dedicated Residential Wellbeing Officer to join our team. This is a key position within the UNSW Colleges, working in partnership with the Head of Colleges and Deans to enhance student wellbeing and provide targeted education and training programs in wellbeing and mental health.

Main Responsibilities
  • Student Support: Act as a point of contact for students who have self-referred, or been referred by a member of staff, for wellbeing support. Ensure appropriate initial assessment, brief counselling support and/or onward referral to internal and/or external services is provided.
  • Incident Management: Act as the first point of contact in the management of complaints, disclosures and gendered violence incidents in conjunction with the Head of Colleges and Deans.
  • Case Management: Provide case management/care coordination support to residential students by coordinating, monitoring and documenting care arrangements.
  • Training and Development: Support staff responding to students and provide training to the residential staff teams in elements of health promotion, wellbeing and safety. Create and lead the training and inductions programs for new students joining the college community.
  • Record Keeping: Manage and update records related to the education and training of residential staff and leaders.
  • Disability Support: In conjunction with Equity, Diversity and Inclusion, and the Equitable Learning Unit, create and deliver support programs for students with disabilities.
  • Prevention Initiatives: Liaise with the Conduct and Integrity Office (CIO) and other stakeholders to deliver prevention initiatives in line with the Gendered Violence Strategy and Action Plan 2022-25.
  • Health Promotion: Lead and coordinate health promotion initiatives and events for the college community.
About You

We are looking for someone who is aligned with UNSW's vision and values, with the ability to motivate and inspire students and establish and maintain high standards of wellbeing and behaviour. The successful candidate will have prior experience working with young adults, either in a university or in a high school environment, and have developed interest or worked on wellbeing programs. A successful track record in dealing with welfare issues at every stage of process and stakeholder engagement, including conflict resolution, is essential.

Candidates need to have full time working rights for the role and be willing to obtain a valid Working With Children Check. The position is based in Sydney, NSW, and will be mostly based onsite (Kensington suburb).

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include access to up to 17% Superannuation contributions and additional leave loading payments, additional 3 days of leave over the end of the year period, and discounts and entitlements (retail, education, fitness).



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