Business Development and Sales Associate

2 weeks ago


Chatswood, Australia EBR Full time

**Business Development and Sales Role**

EBR is seeking a highly motivated and results-driven Business Development and Sales professional to join our team. As a key member of our sales team, you will be responsible for delivering exceptional client service, identifying opportunities to improve the client experience, and maintaining key performance indicators (KPIs) and service level agreements (SLAs).

Main Responsibilities:

  • Provide timely support to our client stockbroking clients
  • Deliver excellent and high-calibre client service to ensure a positive experience for all clients
  • Proactively identify opportunities to improve the client experience
  • Maintain KPIs and SLAs, both individually and as a team
  • Respond to and manage inbound client queries through various channels
  • Escala client issues in a timely manner to ensure a consistently high level of client service
  • Participate in targeted outbound calling incentives
  • Ensure compliance with regulatory requirements, including RG146 certification

Requirements:

  • Excellent communication and presentation skills
  • Willingness to learn and improve
  • Eligibility to work in Australia with a valid working visa

As a Business Development and Sales professional, you will have the opportunity to work with a leading global financial company and contribute to the expansion of our business development plan. If you are a motivated and results-driven individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.

Our company guarantees that all applications made to our advertised positions are 100% confidential, and applicant resumes will not be passed onto a third party without prior consent.



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