Career Advancement through Customer Service

2 weeks ago

Eight Mile Plains, Queensland, Australia beBee Careers Full time

Customer Service Career Opportunity

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We are seeking a highly motivated and customer-focused individual to join our team as a Placement Consultant. This full-time role will involve providing support and assistance to our employment customers, helping them achieve their career goals in a customer service context.

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About the Role

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In this dynamic and supportive team, you will have the opportunity to:

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  • Work collaboratively with colleagues to provide exceptional service and delivery to stakeholders">
  • Develop strong relationships with customers, understanding their needs and aspirations">
  • Contribute to the development of innovative solutions to meet the changing needs of our customers">
  • Learn about employment services and make a meaningful contribution to someone's life">
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Requirements

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To be successful in this role, you will need:

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  • A genuine interest in people and excellent listening skills">
  • The ability to communicate effectively with a range of people, building trust and rapport">
  • Strong initiative and commitment to achieving results">
  • An enthusiasm for customer service, with experience of working with both internal and external customers">
  • The ability to maintain composure and focus under pressure">
  • A current Working with Children check or willingness to obtain one">
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What We Offer

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We offer a range of benefits, including:

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  • Gender-neutral paid parental leave of 12 weeks">
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave">
  • 5 weeks annual leave after 3 years service">
  • Access to long service leave after 5 years service">
  • Extensive leave provisions, including domestic abuse, community service, study leave">
  • Ability to purchase or cash out annual leave">
  • Education assistance and study leave">
  • Flexible working arrangements">
  • Proven career development and promotion opportunities">
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Diversity and Inclusion

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We value diversity and are committed to creating an inclusive work environment. We encourage applications from people with disability, Aboriginal & Torres Strait Islander people, mature-aged workers, and people from culturally and linguistically diverse backgrounds.

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Next Steps

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If you require adjustments to the recruitment process for reasons of equal opportunity, please contact our Recruitment Team before submitting your application.

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