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Property Claims Manager – Risk Assessment Specialist

2 weeks ago

Eight Mile Plains, Queensland, Australia beBee Careers Full time
Claims Management Officer – Property Working Loss

We are seeking passionate individuals to elevate our talent pool and ensure our members achieve the best possible outcomes.

  • Elevate your career by managing a diverse portfolio of property claims, ranging from straightforward to complex.
  • Ensure a seamless and positive experience for our members with no two days ever being the same.
About This Role

In this exciting opportunity, you will be empowered to manage a diverse portfolio of property claims, ensuring transparency and understanding at all stages of the process.

  • Empathetic Claims Management: Oversee the complete property claims process with compassion, ensuring our members feel supported during their most challenging times.
  • Claims Handling: Efficiently manage the lodgement, triaging, and ongoing oversight of claims, providing clear communication and proactive follow-ups every step of the way.
  • Negotiation and Transparency: Negotiate settlements when appropriate and clearly explain claim outcomes, ensuring transparency and understanding at all stages of the process.
Requirements

To succeed in this role, you will require:

  • A passion for customer service and experience in fast-paced settings.
  • Strong problem-solving skills and ability to build meaningful relationships with both colleagues and customers.
  • A strong work ethic and commitment to delivering exceptional service.
Benefits

We offer a range of benefits to support your wellbeing and career growth, including:

  • Flexible work arrangements, including the possibility to work from home after an initial period.
  • Competitive compensation package, including hourly rate commencing at $32.57 per hour + superannuation + penalty rates.
  • Rotating roster, full-time 37.5 hours/week, across 7-day work week (minimal weekends).
  • Supportive leadership and regular coaching and personalised support to ensure you receive the tailored development you need to excel in your role.
  • Professional development opportunities, including dedicated onboarding process, ongoing training, and career growth opportunities.
Why Work With Us

We are committed to building a diverse and inclusive workplace, where every employee has access to flexibility in their role and can find their balance.