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Inside Sales Account Executive

2 months ago

Melbourne Airport, Australia Team Global Express Full time

Position Overview

Team Global Express (TGE) is in search of a motivated and results-oriented Account Manager - Inside Sales to enhance our Sales Team.

If you have a passion for fostering robust customer connections and driving business expansion, this role is tailored for you. As an Account Manager - Inside Sales, your primary focus will be on engaging with small to medium-sized enterprises across various regional markets, playing a crucial role in managing and growing our client portfolio.

Situated in a dynamic environment, you will collaborate closely with your Sales Manager and the Head of Inside Sales to strategize and implement initiatives aimed at generating new business and boosting our market presence. This position offers an exciting opportunity for a proactive individual with a strong grasp of industry dynamics and customer requirements.

Key Responsibilities

  • Oversee a national client portfolio with a revenue target exceeding $4.5M, ensuring high levels of customer retention and growth.
  • Establish and nurture customer relationships through consistent communication, including calls, virtual meetings, and in-person visits.
  • Identify and assess new business prospects through comprehensive market analysis and customer feedback.
  • Negotiate trading conditions, manage credit requests, and handle customer remediation processes effectively.
  • Deliver exceptional customer service, ensuring adherence to company policies and maintaining accurate records in Salesforce.
  • Work collaboratively with sales teams and other departments to facilitate seamless customer service and contribute to overarching business goals.

Qualifications & Experience

  • A minimum of 3-5 years of experience in account management or inside sales, preferably in a B2B context.
  • A strong customer-centric mindset.
  • Familiarity with Salesforce or similar CRM platforms.
  • Outstanding verbal and written communication skills for effective engagement with customers via phone, virtual platforms, and face-to-face interactions.
  • Strong analytical and numerical skills.
  • Proven track record in negotiating and managing trading terms, customer credit requests, and ensuring account profitability.
  • Ability to comprehend and apply industry trends to fulfill customer needs.
  • Exceptional attention to detail and a commitment to confidentiality.

About Team Global Express

Team Global Express (TGE) is an Australian-owned logistics and transport company dedicated to delivering services across Australia and New Zealand. We are committed to transforming our operations and striving to become a leader in Environmental, Social, and Governance practices by 2030.

Why Choose TGE

We prioritize our customers, our employees, and our planet. Our culture is rooted in innovation and continuous improvement. We are driven by passion and purpose.

What We Offer

  • Competitive salary above industry norms.
  • Opportunities for upskilling, training, and mentoring to support your career development.
  • Engaging employee perks and discounts.
  • Flexible working arrangements, including remote work options.
  • An inclusive parental leave policy that supports all parents and caregivers.
  • Peer recognition awards to celebrate exceptional contributions.

Commitment to Inclusion

We embrace diversity and are dedicated to fostering an inclusive workplace that allows everyone to contribute to a brighter future. As an Equal Opportunity Employer, we welcome applicants from all backgrounds, including individuals of all ages, cultural backgrounds, genders, sexual orientations, and those living with disabilities.

Our Recruitment Process

The application process begins with an online form, followed by potential assessments and interviews. The final step includes pre-employment checks, such as a criminal history review and medical assessments.

Additional Information

  • When applying, please share your preferred pronouns and any adjustments needed during the recruitment process.
  • Monitor your junk and spam folders for updates during the recruitment process.
  • TGE has been recognized as one of LinkedIn's Top Companies in Australia.