Ecommerce Product Manager

2 weeks ago

Waterloo, Australia Accent Group Full time

Role Summary

Accent Group is seeking an Ecommerce Product Manager to join the Stylerunner team. This role will be responsible for managing and maintaining the Stylerunner AU & NZ eCommerce Websites, working closely with the eCommerce Manager to deliver the digital strategy and trade targets.

Responsibilities

  • Collaborate with the eCommerce & Marketing Assistant to ensure timely product and content updates across both AU & NZ websites.
  • Understand top-selling products, exclusive items, limited releases, and core products driving sales for the business.
  • Manage product merchandise strategies to optimize gross profit and increase conversion rates on both AU & NZ websites.
  • Execute and review daily website merchandising across AU & NZ, using manual merchandising and optimizing automated rules to drive trade and sell-through.
  • Build new categories and collections based on trending products and marketing campaigns, and optimize existing ones.
  • Brief digital trade campaigns and website content assets into the creative team and manage execution across the site.
  • Build and test EDMs for AU & NZ as per the marketing calendar schedule and CRM calendar.
  • Execute SEO strategies across both sites, ensuring required updates are made within deadlines.
  • Manage end-to-end product updates on site, ensuring product information, categorization, imagery, copy, pricing, and promotional tags are accurate and meet internal guidelines.
  • Support the eCommerce Manager with web development to enhance online store functionality and customer journey.
  • Identify new website functionality opportunities and improvements to current features.
  • Collaborate with various departments to deliver best-in-class customer experience.
  • Be the first point of contact for the store network and customer service team for operational and product concerns.
  • Update daily eCommerce sales reporting and analysis, and provide team updates and insights.

Requirements

  • 4-5 years of experience in ecommerce operations coordination or a similar role.
  • Previous experience with ecommerce store usage (e.g. Shopify/Magento systems).
  • Preferably apparel or footwear retail/wholesale background.
  • Strong understanding of apparel and footwear products.
  • Analytical skills experience with Google Analytics (or similar).
  • Effective written and verbal communication skills.
  • Microsoft Suite competency.
  • Highly organized with a strong attention to detail.
  • Affiliation with Accent Group's core values and 'Make It Happen' attitude.

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