Optical Care Operations Manager

1 week ago

Sydney, New South Wales, Australia NOC Full time
About the Role

We are seeking a highly skilled Practice Development Manager to join our team at National Optical Care (NOC). As a key member of our operations team, you will be responsible for overseeing multiple practice operations in NSW, including Sydney, the mid north Coast, and ACT.

Key Responsibilities:
  • Coach and develop Practice Managers and their teams to achieve agreed targets, increasing productivity and effectiveness.
  • Drive continuous improvement in all operational processes and initiatives in partnership with other Support Office functions.
  • Ensure the business is compliant with all legislative regulations, standards, and performance expectations.
  • Ensure all practices demonstrate our shared values and deliver the highest levels of service to patients at all times.
  • Continue to build and strengthen relationships with our key partners.
About You

We are looking for a candidate with 5 years' experience managing operations in a similar multi-site environment, preferably in healthcare or retail industries. You should have a passion for coaching and developing operational standards with all levels of the team, as well as a willingness to work a flexible schedule and ability to travel. If you aspire to create a daily impact by enhancing the well-being of our community and collaborating with a dedicated, skilled, and expanding team, we encourage you to apply.

We offer a supportive and experienced team culture, flexible work arrangements, and a comprehensive benefits package, including an EAP and annual leadership conference. If you are a motivated and results-driven individual who is passionate about delivering exceptional patient outcomes, we want to hear from you.

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