Optical Store Leader

2 months ago

Sydney, New South Wales, Australia Specsavers Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to lead our retail team and drive sales growth in our optical store. As a Store Manager, you will be responsible for managing daily operations, implementing roster changes, and coaching and developing the retail team to deliver exceptional customer service.

Key Responsibilities
  • Provide front of house support to Retail Partners by managing daily operations of the store and embedding company values
  • Implement roster changes and drive sales through KPIs
  • Coach and develop the retail team in delivering exceptional customer service
  • Assist the retail team with customer service, pre-testing and dispensing
  • Support the Retail Director in complaint resolution
  • Maintain store presentation standards and stock management
Requirements
  • Management Skills: Experience as a Store Manager or Assistant Manager, with proven ability to multitask between operational responsibilities whilst simultaneously developing a team
  • Practical Abilities: Evaluating and implementing new measures in enhancing store performance. Optical experience is highly desired, however full optics training will be provided
  • Teamwork: Encourage & motivate the team throughout their development journey
  • Proactivity: An efficient response to changing circumstances and delegating tasks effectively
About Specsavers

Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness. Specsavers proudly supports the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.

With compassion at the heart of everything we do, we strive towards empowering our employees, customers and communities to live their lives to the fullest. As an accredited 'Great Place to Work' for the third year in a row, we provide an unrivalled career development plan with our focus set on improving today for a better tomorrow.

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