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Cruise Holidays Career Advancement Opportunity

2 weeks ago

Sydney, New South Wales, Australia beBeeTeamLeader Full time $80,000 - $102,449
Job Title: Team Leader

We are seeking an exceptional individual to help navigate our cruise holidays as a Team Leader aboard exciting voyages. This is an opportunity to steer your career to new horizons and turn your passion for cruise holidays into an unforgettable journey.

Key Responsibilities:
  • Quoting, booking, and invoicing cruise bookings and packages.
  • Maintain accurate and comprehensive product information to deliver and generate sales.
  • Support and handle walk-in, email, and telephone enquiries efficiently and accurately.
  • Maximise sales opportunities by upselling and cross-selling.
  • Monitor and action all relevant mailboxes daily.
Requirements:
  • Proven experience working in a customer service environment and working towards sales targets.
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry.
  • GDS experience.
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure.
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently.
About Us:
  • We are an inclusive company that offers a unique team culture.
  • We encourage suitably qualified applicants to apply.
  • We offer tailored Learning & Development pathways, including training on cruise products.
  • We provide exclusive staff discounts, health and wellness benefits, financial planning advice, employee share plan, and more.
  • We have a Corporate Health Discounts program with BUPA.
  • We support Mental Health through an Employee Assistance Program.
  • We hold regular awards nights, social team-building, and industry events.
  • We have a Corporate Social Responsibility program supporting nominated charities.
  • We are committed to sustainable practices.