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Food and Beverage Operations Manager

2 months ago


Melbourne, Victoria, Australia Crowne Plaza Hotels & Resorts Full time

About Us

Crowne Plaza Hotels & Resorts is a leading hospitality brand that offers a unique blend of comfort, convenience, and exceptional service. Our hotels are designed to provide a warm and welcoming atmosphere, perfect for business travelers, families, and couples alike.

Your Day-to-Day

As a Food and Beverage Operations Manager, you will be responsible for overseeing the smooth operation of our restaurants and bars, ensuring that our guests receive an exceptional dining experience. Your key responsibilities will include:

  • Supervising Restaurant and Bar Staff: You will be responsible for leading a team of hospitality professionals, ensuring that they are well-trained, motivated, and equipped to provide outstanding service to our guests.
  • Managing Food and Beverage Quality: You will be responsible for maintaining the highest standards of food and beverage quality, ensuring that our menus are consistently delicious and our service is always prompt and courteous.
  • Controlling Costs and Inventory: You will be responsible for managing our food and beverage costs, ensuring that we are operating within budget and that our inventory is always well-stocked.
  • Providing Excellent Guest Service: You will be responsible for ensuring that our guests receive an exceptional dining experience, responding promptly to their needs and resolving any issues that may arise.

What We Need from You

To be successful in this role, you will need to have:

  • Excellent Communication Skills: You will need to be able to communicate effectively with our guests, staff, and management team, ensuring that everyone is informed and aligned.
  • Strong Leadership Skills: You will need to be able to lead a team of hospitality professionals, motivating and inspiring them to deliver exceptional service.
  • Good Problem-Solving Skills: You will need to be able to think on your feet, resolving any issues that may arise and finding creative solutions to problems.
  • Proficient in Microsoft Office: You will need to be proficient in Microsoft Office, including Word, Excel, and PowerPoint.

What We Offer

Crowne Plaza Hotels & Resorts offers a competitive salary and benefits package, including:

  • Opportunities for Career Advancement: We offer a range of career development opportunities, including training, mentoring, and promotions.
  • Flexible Work Arrangements: We offer flexible work arrangements, including part-time and full-time positions, to suit your needs.
  • Discounts and Perks: We offer a range of discounts and perks, including accommodation and food and beverage discounts, to make your life easier and more enjoyable.