Aviation IT Service Delivery Expert

2 weeks ago

Brisbane, Queensland, Australia beBeeItManagement Full time $100,000 - $140,000
IT Service Management Specialist

Ignite is seeking an experienced IT service management specialist to provide comprehensive support to a large Aviation organisation in Canberra, Melbourne or Brisbane. The successful candidate will have extensive experience with ServiceNow and be able to design efficient and effective IT service solutions.

Key Responsibilities:

  • Translate business requirements into efficient and effective IT service solutions
  • Develop solution designs that meet business needs
  • Apply knowledge of IT service principles and frameworks, including ITIL and best practice methods
  • Work within IT service management frameworks and ensure compliance
  • Collaborate with stakeholders to deliver high-quality solutions

Requirements:

  • Australian citizenship
  • Ability to obtain a security clearance
  • ServiceNow practitioner experience
  • Deep understanding of IT service management
  • Strong analytical and problem-solving skills

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary package
  • The chance to work on exciting projects with a large Aviation organisation

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