Customer Experience Specialist

3 days ago

Geelong, Victoria, Australia beBeeCustomerService Full time $78,000 - $96,000
Customer Service Position Overview

This role involves delivering high-quality customer interactions to clients and stakeholders via phone-based engagements. The ideal candidate will possess strong communication skills, empathy, and proactive issue resolution capabilities to ensure clients receive exceptional support and care.

About the Team

You will join a dynamic team within our Clients division, responsible for achieving efficient, just, and cost-effective outcomes for those requiring injury recovery and independence assistance.

Key Responsibilities
  • Providing top-notch customer service in a fast-paced, phone-based environment
  • Using empathetic communication and problem-solving skills to set expectations and resolve issues promptly
  • Working within a structured schedule, meeting clear performance metrics and targets
  • Maintaining high accuracy in recording information and utilizing technology efficiently
Required Skills and Qualifications
  • Strong ability to work collaboratively as part of a supportive team
  • Commitment to achieving outstanding client outcomes and supporting the team's ongoing success
  • Passion for delivering exceptional customer service and making a positive impact on people's lives
What We're Looking For

We are seeking a dedicated professional who is passionate about delivering exceptional customer experiences and making a meaningful difference in people's lives. If you possess a strong desire to provide outstanding support and care, we encourage you to apply.

  • Customer Experience Specialist

    3 days ago

    Geelong, Victoria, Australia beBeeCustomerService Full time $45,000 - $60,000

    Customer Experience SpecialistWe are seeking a motivated and dedicated Customer Experience Specialist to join our team. This is an exciting opportunity to deliver exceptional customer experiences through point of sale interaction and till reconciliation.Main Responsibilities:Deliver an outstanding customer experience through effective communication and...

  • Customer Experience Specialist

    1 week ago

    Geelong, Victoria, Australia beBeeCustomer Full time $69,999 - $99,999

    Job Title: Customer Experience SpecialistWe are seeking a customer-centric professional to support our customers in North Geelong and surrounding areas.Main Responsibilities:To be the first point of contact for customers, providing exceptional service and ensuring a seamless experience throughout.Collaborate with customers to identify suitable products and...

  • Exceptional Customer Experience Specialist

    3 days ago

    Geelong, Victoria, Australia beBeeCreativity Full time $60,000 - $80,000

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and creating memorable experiences for our clients.Job Description:As a Customer Experience Specialist, you will be the face of...

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Geelong, Victoria, Australia beBeeExperience Full time $48,000 - $72,000

    Customer Experience SpecialistWe are seeking a talented Customer Experience Specialist to join our team.About the Role:This is an exciting opportunity for a customer-focused individual to deliver exceptional experiences across our stores in Australia and New Zealand.You will play a pivotal role in igniting joy in every customer who walks through our doors,...

  • Transform Lives as a Customer Experience Specialist

    3 days ago

    Geelong, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000

    Customer Experience Specialist OpportunityBecome a beacon of confidence and empowerment, helping women feel comfortable and confident for life.This opportunity is ideal for those who are passionate about delivering exceptional customer experiences and strive to make every interaction memorable. As a Customer Experience Specialist, you will play a vital role...

  • Customer Experience Devices Specialist

    3 days ago

    Geelong, Victoria, Australia beBeeSupport Full time $90,000 - $120,000

    Job OverviewWe're seeking an experienced End User Devices Specialist to support our technology team with a wide range of devices, including PC's, Macs, iPhones and POS systems.Key Responsibilities:Provide exceptional customer service and technical support to end-users.Analyze and troubleshoot technical issues to resolve problems efficiently.Develop strong...

  • Retail Sales Assistant

    1 week ago

    Geelong, Victoria, Australia beBee Careers Full time $50,000 - $70,000

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Experience Specialist.In this role, you will be responsible for delivering an exceptional in-store experience to our customers, ensuring their needs are met and exceeded.To succeed in this position, you must have a passion for...

  • Drive Exceptional Customer Experiences

    3 days ago

    Geelong, Victoria, Australia beBeeCustomerExperience Full time $70,000 - $100,000

    Customer Experience SpecialistWe're driven by a single mission—to deliver exceptional customer experiences that exceed expectations. Our team of specialists works together to provide personalized support, address client needs, and continuously improve our services.As a key member of our team, you'll capture customer requests, issues, and feedback, liaise...

  • Exceptional Customer Experience Professional

    3 days ago

    Geelong, Victoria, Australia beBeeAccountability Full time $70,000 - $95,000

    Customer Service SpecialistAs a Customer Service Specialist, you will be the initial point of contact for our customers in North Geelong and surrounding areas. Your role will involve working collaboratively with your team to provide a seamless and consistent customer experience.Key Responsibilities:Support local communities by being available to travel...

  • Strategic Customer Experience Manager

    2 weeks ago

    Geelong, Victoria, Australia beBeeCustomerSuccess Full time $90,000 - $110,000

    Customer Success SpecialistWe are seeking a highly skilled Customer Success Specialist to drive customer success initiatives and lead a small team. This role is responsible for managing customer relationships, delivering results, and ensuring seamless service levels.Key Responsibilities:Manage job submissions for rates, water notices, and other customer...