Drive Exceptional Customer Experiences

3 days ago

Geelong, Victoria, Australia beBeeCustomerExperience Full time $70,000 - $100,000
Customer Experience Specialist

We're driven by a single mission—to deliver exceptional customer experiences that exceed expectations. Our team of specialists works together to provide personalized support, address client needs, and continuously improve our services.

As a key member of our team, you'll capture customer requests, issues, and feedback, liaise with cross-functional teams, assign and track customer issues, identify and escalate deployment challenges, create memorable experiences, and act as a 'voice of the user' across the business.

Job Qualifications
  • Prior experience in a Customer Service role
  • Strong verbal and written communication skills
  • Proficiency in Microsoft products
  • Ability to learn quickly and navigate custom systems
  • Excellent interpersonal skills

We offer flexible working conditions, a collaborative environment, online training opportunities, well-being initiatives, complimentary access to industry-leading platforms, community volunteer leave days, and an inclusive work culture that celebrates diversity and promotes growth.

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