Exceptional Customer Experience Professional

3 days ago

Geelong, Victoria, Australia beBeeAccountability Full time $70,000 - $95,000
Customer Service Specialist

As a Customer Service Specialist, you will be the initial point of contact for our customers in North Geelong and surrounding areas. Your role will involve working collaboratively with your team to provide a seamless and consistent customer experience.

Key Responsibilities:
  • Support local communities by being available to travel between locations to cover unplanned and planned leave
  • Work closely with customers to identify suitable products and services that meet their needs
  • Assist with account opening, unsecured lending, and banking transactions
  • Demonstrate effective banking options to customers to make their banking simple, easy, and secure

We are committed to fostering an inclusive workplace where all colleagues feel valued and appreciated. Our organization values equity and respect, promoting an environment where everyone's unique backgrounds and identities are acknowledged.

Requirements:
  • A passion for delivering exceptional customer experiences
  • An ability to work collaboratively as part of a cohesive team
  • A keen eye for detail to ensure transactions are completed efficiently and accurately
  • An appreciation for inclusion and diversity

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