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Luxury Hotel Porter Position
2 weeks ago
We are looking for a well-rounded hospitality professional to join our Concierge team.
Your Day-to-Day Tasks:
- Welcome guests with a warm smile and assist them with their luggage and other needs.
- Organise transportation, valet parking, and other requests to ensure a seamless experience for our guests.
- Anticipate and meet the needs of our guests, offering tailored recommendations to make their stay with us unforgettable.
- Assist the front office team with ad-hoc duties to ensure our guests receive exceptional service.
What We Need from You:
- Prior experience in valet, bell service, or front office roles in a luxury hotel environment is preferred.
- A valid open driver's license (ability to drive automatic and manual vehicles).
- Impeccable grooming and a polished, professional demeanor.
- Excellent communication and guest service skills.
- Able to lift heavy luggage and stand/walk for long periods.
- A proactive attitude and ability to remain composed and courteous overnight.
- Availability to work overnight across a 7-day roster.
What You Can Expect From Us:
As part of the global IHG family, you'll become part of a diverse and inclusive team that values different perspectives.
We're committed to welcoming and supporting each other, doing the right thing, and always looking for ways to improve.
In return, we'll reward your hard work with great benefits, including accommodation, package benefits, great room discount, and superb training.
