Logistics Case Manager

4 weeks ago


Brisbane, Queensland, Australia Toll Transport Pty Ltd Full time

About Toll Group

We are a leading logistics company that provides specialized services to government and defence clients. Our team of experts delivers a wide range of solutions, from relocation services to fleet management and helicopter rescue operations.

The Opportunity

We are seeking a skilled Case Manager to join our Government & Defence team in Brisbane. As a Case Manager, you will play a crucial role in supporting relocation initiatives for Australian Defence Force (ADF) members and their families. Your responsibilities will include:

  • Delivering a high-quality end-to-end relocation experience through world-class case management, policy compliance, advocacy, and escalation resolution.
  • Ensuring ADF members and their families understand service scope and the relocation life cycle.
  • Proactively administering Defence relocation policy and entitlements to ensure benefits and entitlements are in accordance with policy and client key performance indicators.
  • Responding to routine telephone and email enquiries.

About you:

  • Case management experience in a similar role would be advantageous.
  • The ability to interpret policy and legislation.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
  • Strong attention to detail and time management skills.
  • Proficiency in all Microsoft applications.
  • Mandatory: Must be an Australian Citizen or Permanent Resident.

Benefits:

  • Flexible work options available.
  • Supportive team environment.
  • Full training provided.
  • Office location: Anne St Brisbane - close to public transport.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine, and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity to be curious, ask the right questions, and build meaningful connections. Because finding new ways to solve problems is what we do.



  • Brisbane, Queensland, Australia CEVA Logistics Full time

    About the RoleWe are seeking an experienced Logistics Operations Manager to oversee customer service operations at our Eagle Farm QLD location.This is a critical role in ensuring our clients receive exceptional service across all interactions, from managing client relationships to ensuring seamless departmental functions.Key ResponsibilitiesManage and...


  • Brisbane, Queensland, Australia CEVA Logistics Full time

    At CEVA Logistics, we are committed to delivering exceptional supply chain solutions that connect people, products, and providers worldwide.About the RoleWe are seeking an experienced Customer Service Supervisor to join our team at Eagle Farm QLD. As a key member of our operations team, you will be responsible for overseeing customer service operations to...


  • Brisbane, Queensland, Australia CEVA Logistics Full time

    Company OverviewCEVA Logistics is a global leader in the supply chain industry, providing innovative solutions to connect people, products, and providers worldwide.We are committed to excellence, customer satisfaction, and employee empowerment. Our team of experts works tirelessly to ensure seamless logistics operations, from contract logistics and air,...


  • Brisbane, Queensland, Australia CEVA Logistics Full time

    About UsCEVA Logistics provides global supply chain solutions, connecting people, products, and providers worldwide. Present in 170 countries with over 110,000 employees across 1,300 sites, we strive to be a Top 5 global 3PL.Your RoleWe seek a Customer Service Supervisor at Eagle Farm QLD, responsible for overseeing customer service operations to ensure...


  • Brisbane, Queensland, Australia Hellmann Worldwide Logistics Full time

    About the RoleHellmann Worldwide Logistics is seeking a highly experienced and skilled Sea Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the efficient and profitable operation of our sea freight services.Key ResponsibilitiesDevelop and implement strategies to improve operational...

  • Case Manager

    4 weeks ago


    Brisbane, Queensland, Australia The Benevolent Society Full time

    About the RoleThe Benevolent Society is seeking a skilled Case Manager to join our Family and Child Connect team. As a Case Manager, you will work with vulnerable families and children to provide support and connect them with necessary resources.Key responsibilities include conducting initial assessments, identifying areas of concern, and developing support...


  • Brisbane, Queensland, Australia CEVA Logistics Full time

    CEVA Logistics is a global supply chain solutions provider that connects people, products, and providers worldwide.We are present in 170 countries with over 110,000 employees across 1,300 sites. Our vision is to be a Top 5 global third-party logistics (3PL) provider.Job DescriptionThis Customer Service Operations Manager role at Eagle Farm QLD oversees...


  • Brisbane, Queensland, Australia CEVA Logistics Full time

    CEVA Logistics, a global leader in supply chain solutions, offers an exciting opportunity for a Customer Service Operations Manager to join our team in Eagle Farm QLD. This challenging role is responsible for overseeing customer service operations, ensuring exceptional service delivery across all interactions.We are seeking an experienced professional with a...

  • Case Manager

    4 weeks ago


    Brisbane, Queensland, Australia The Benevolent Society Full time

    About the RoleWe are seeking a skilled and compassionate Case Manager to join our Child and Family Wellbeing Service. As a key member of our team, you will work with children, young people, and their families to identify and develop supports to address risk factors that may be impacting on their lives.Working from a child-centred approach, you will help...


  • Brisbane, Queensland, Australia Centurion Full time

    About the RoleWe are seeking an experienced Logistics Operations Manager to join our team at Centurion, one of Australia's largest independently owned and operated logistics companies. The successful candidate will have a proven track record in logistics, warehousing, and transportation, with a strong focus on customer service and team management.Key...


  • Brisbane, Queensland, Australia Centurion Full time

    About the Role:Centurion is seeking a skilled Logistics Operations Manager to join our Brisbane office. As a key member of our team, you will be responsible for coordinating hotshot requests, managing the day-to-day work flows of the hotshot team, and ensuring timely deliveries.Key Responsibilities:Coordinate hotshot requests from emails or phone, and ensure...

  • Senior Case Manager

    1 month ago


    Brisbane, Queensland, Australia Haylo People Full time

    About the RoleWe are seeking an experienced Senior Case Manager to join our team in a self-insurance setting.The successful candidate will manage a portfolio of claims with a focus on proactive case management, ensuring timely and appropriate case reviews with stakeholders to develop individual case strategies.Key responsibilities include:Managing a...


  • Brisbane, Queensland, Australia Qube Full time

    Job Summary:The Regional Manager will oversee the planning, development, and execution of Qube Bulk's Mining Logistics Operations within their designated region, ensuring alignment with established company objectives, particularly in regards to Health, Safety, and Environment (HSE), Operations, and Finance.Key Responsibilities:Manage compliance with health,...


  • Brisbane, Queensland, Australia Centurion Full time

    About the Role:Centurion is seeking a skilled Logistics Operations Manager to join our Brisbane team. As a key member of our operations team, you will be responsible for coordinating hotshot requests, managing the day-to-day work flows of the hotshot team, and ensuring timely deliveries.Key Responsibilities:Coordinate hotshot requests from emails or phone,...


  • Brisbane, Queensland, Australia Neil Mansell Transport Pty Ltd Full time

    About the OpportunityNeil Mansell Transport Pty Ltd is seeking an experienced Operations / Logistics Supervisor to join their team in Toowoomba, QLD. This role reports to the Senior Operations Manager and is responsible for the efficient allocation of resources and coordination of local and line-haul logistics operations.Key Responsibilities:Recording daily...


  • Brisbane, Queensland, Australia Qube Full time

    At Qube, we are a leading provider of port solutions and logistics services with a strong focus on safety and compliance.We offer an exciting opportunity for a highly motivated Logistics Operations Coordinator to join our team in this key role.The primary purpose of this position is to be the logistics functional and processes expert onsite, ensuring...


  • Brisbane, Queensland, Australia Centurion Full time

    About the Role Centurion is seeking a highly skilled Logistics Operations Manager to join our Brisbane team. As a key member of our operations team, you will be responsible for managing hotshot coordinators, coordinating freight requests, and ensuring timely delivery of goods to customers. Key Responsibilities • Manage a team of hotshot coordinators to...

  • Field Sales Manager

    1 month ago


    Brisbane, Queensland, Australia CEVA Logistics Full time

    Job Title: Field Sales ManagerCEVA Logistics is seeking an experienced business development and sales professional to join our team as a Field Sales Manager. As a key member of our Business Development team, you will be responsible for promoting CEVA's range of competitive and tailored solutions to prospective customers, winning new business from lead...


  • Brisbane, Queensland, Australia CEVA Logistics Full time

    Job SummaryWe are seeking an experienced sales professional to join our CEVA Logistics team as a Field Sales Manager. This role will involve promoting our range of competitive and tailored solutions to prospective customers, winning new business from lead generation through to close of contract.Key ResponsibilitiesProspect and qualify leads from internal and...


  • Brisbane, Queensland, Australia Qube Full time

    Job DescriptionWe are currently seeking a highly skilled Logistics Operations Manager to join our team at Qube. The successful candidate will be responsible for the day-to-day operations of our Moranbah SSAN depot, ensuring optimal outcomes in safety, commercial, customer satisfaction, and operational excellence.Key Responsibilities:Efficient management of...