
Rail Transport Optimization Specialist
1 week ago
- Collaborate with customers to map operational data into our software framework. This involves working closely with them to understand their specific needs and requirements.
- Design and optimize transport models, including crew rostering and shift planning. The goal is to create efficient and effective models that meet the customer's needs.
- Lead the customer onboarding process, ensuring seamless data ingestion, training, and user support. This includes setting up the necessary infrastructure, providing training and documentation, and addressing any issues that may arise.
- Troubleshoot issues, particularly in optimization modeling workflows. This requires a strong understanding of the software and its applications, as well as excellent problem-solving skills.
- Provide ongoing user support to drive customer success. This includes responding to queries, resolving issues, and providing guidance and advice as needed.
- Contribute to the continuous improvement of optimization tools and documentation. This involves identifying areas for improvement, developing new tools and processes, and documenting best practices.
- Collaboration: The ability to work effectively with customers, both individually and in groups.
- Communication: Strong written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
- Problem-Solving: Excellent problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- User Support: The ability to provide high-quality user support, including responding to queries and resolving issues.
- Technical Skills: A strong understanding of transport software implementation, including the ability to design and optimize transport models.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic team of experts in rail and transport software implementation.
- A fast-paced and challenging work environment.
- The chance to contribute to the development of new products and services.
- Ongoing professional development and training opportunities.
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