General Manager Regional Rail Operations

3 days ago

Brisbane, Queensland, Australia Queensland Rail Full time $125,000 - $175,000 per year
Your opportunity
  • Directly lead 5 senior leaders, and indirectly a dedicated team of 140 operational and support employees across regional locations.
  • Ensure team deliver business targets, safety outcomes, and performance improvements.
  • Contribute as a senior leader to operational strategy, stakeholder engagement, risk management, financial oversight, and people leadership.
  • Build strong relationships at all levels to ensure seamless customer experiences, meet contractual obligations, and enhance service delivery.
  • Guide service planning and identify opportunities to grow capacity, including freight and regional timetable coordination.
  • Lead integrated freight transport initiatives with operators and transport peers.
  • Oversee Network Control and day-of-operations, ensuring compliance with all safety, regulatory, and contractual requirements.
  • Manage Travel Network and Customer Interface teams, aligning with Train Control and Planning for optimal service and disruption response.
  • Drive a customer-focused, commercially minded culture to improve efficiency, service quality, and cost-effectiveness.
  • Promote a high-performance culture focused on teamwork, capability, risk management, and service excellence.
  • Lead Regional Train Control and Planning, empowering effective operational decision-making.
  • Collaborate with freight operators, regulators, government, and internal teams to ensure safe, integrated operations across Regional Queensland.
What You'll Bring
  • Extensive leadership experience in rail or complex, safety-critical industry.
  • Proven ability to lead large, geographically dispersed teams, focusing on people and capability development.
  • Experience operating in regional markets, with an understanding of the unique challenges and opportunities when serving regional areas.
  • Preferred background in government or public sector, with understanding of stakeholder dynamics.
  • Demonstrated commercial acumen combined with a passion for safety and operational excellence.
  • Skilled in stakeholder engagement across freight, government, customers, and internal teams.
  • Balance your work and personal life with flexible working options
  • Enjoy free rail travel to work and novated leasing
  • Prioritise your physical, emotional and financial wellbeing with our range of services
  • Eligible employees can receive up to 100% reimbursement for professional membership fees


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